Social media is a great tool for companies to use to find and connect with potential customers and I often talk with customers about using it for getting visibility for your business by building some credibility and helping bring traffic to your website. There’s another aspect of using social media for business and that is customer retention.
In the video below, I talk about a few points on building your customer loyalty and keeping customers for your business through the use of social media.
Using Social Media As A Benefit To Your Current Customers
http://www.youtube.com/watch?v=gWqwvsPRqKk
Use social media to increase the lifetime value of your current customers with these tips – Tweet this to your friends!
Using these key elements of social media for increasing customer loyalty, you can increase revenue for your business with the customers you already have.